FREQUENTLY ASKED QUESTIONS
What is The Marketplace North Online Store?
Simply put, the Marketplace North Online store is a way for you to save money on items or services you buy retail all the time. But you won't pay retail with The Marketplace North site. We offer goods and services from local businesses at a deep discount to you. Typically 40-50%. All you have to do is buy a merchandise or service certificate through the Marketplace North site and save, save, save! All certificates to do not include any applicable taxes. Cannot be used as a credit. No cash back, no carry over. We are also not responsible for lost/stolen certificates.
How do I order items?
Ordering is easy...
1. Create account on Marketplace North.
2. Pay for items with Debit or Credit Card.
3. If you picked the mail option watch your mail in a few days, or if you picked the pick up option you can pick up your certificates at of our office.
Duluth office at 501 Lake Ave. South - Suite 200 - Duluth, MN 55802 (M-F 8-5),
I'm concerned about giving my credit card on the internet!
We use a secure server and encryption software to keep your credit card information secure.
How is my privacy protected?
We will not give or sell your personal information to third parties. No selling lists. No spam. We may from time to time send you information about the Marketplace North store specials or alert you to specials. But if you don't want these updates, simply let us know and we'll take you off our email list.
How much is shipping and handling?
There is no charge for shipping or handling.
When will my certificates arrive at my mailbox?
We will process all orders before the end of the business day following your online transaction. You should see them in your mailbox within the next five business days from date of purchase. If you do not receive them within that time frame, please contact us.
What is your return policy?
All sales on the Marketplace North Online store are final. We do not make refunds on orders after payment for your certificates are made. Once a credit card transaction online, or in person at our business office is made, there will be no refunds. If the business goes out of business before you are able to use your certificate, or refuses to accept certificate Marketplace North will give you credit in the amount that you paid towards other Marketplace certificates (you must present unused certificate to Marketplace North).
There are no expiration dates on our Marketplace North certificates, unless otherwise noted.
My credit/debit card is being declined?
The most common reason a credit card is declined is your billing address for your credit card must match the billing address with Marketplace North. If it's not the transaction will be declined, this is a security feature with Authorize.net that protects you from fraud.
Marketplace North reserves the right to modify or cancel any order due to error.
Marketplace North is part of Red Rock Radio Corporation
501 Lake Avenue South - Suite 200
Duluth, MN 55802